Router Software Upgrade
This Thursday, March 5 at 12:01 AM, we will be performing a software upgrade on one of our T1 customer aggregation routers in San Francisco. The software upgrade will require a reboot of the router,...
View ArticleFresno ATM Issues
We are currently tracking an issue with our OC-3 aggregation circuit that serves the Fresno area. The circuit went down for 5 minutes about 10 minutes ago. It is presently up, but not passing any...
View ArticleEmergency Router Maintenance
At 12:00PM this afternoon we will be performing an emergency router reload on one of our ATM customer aggregation routers in Los Angeles. All connected Business-T and FRATM customers will experience...
View ArticleCustomer Router Hardware Maintenance
This Wednesday, March 18 at 11:00 PM, we will be inserting new interface cards into two of our T1/T3 customer aggregation routers in San Francisco. This work is not expected to cause an interruption of...
View ArticleUnexpected DSL Aggregation Router Reload
At approximately 4:30 PM today, one of the DSL aggregation routers that serve DSL customers in the Bay Area unexpectedly reloaded. This caused about 5 minutes of downtime for the customers served by...
View ArticlePHP url_include removal
Monday March 30th we will be disabling the url_include ability in our default PHP setup in order to improve the security of our web cluster. This ‘feature ‘ of PHP is frequently misused by web...
View ArticleLos Angeles ATM Maintenance
This Thursday, March 26 at 12:01 AM, we will be inserting a new card into our core ATM switch in Los Angeles. This switch handles all DSL, Business-T and FRATM connections in the Los Angeles area. No...
View ArticleFresno ATM Backhaul Issue
At 1:08 AM today, our ATM backhaul circuit to the Fresno area went down unexpectedly. We immediately began diagnosing and troubleshooting the circuit with AT&T, but before we could isolate the...
View ArticleEmergency Router Maintenance
At 12:00PM this afternoon we will be performing an emergency router reload on one of our ATM customer aggregation routers. All connected Business-T and FRATM customers will experience approximately 5...
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